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Avis Safety Pledge
The Avis Safety Pledge
The relentless commitment from everyone at Avis to keep every customer and employee safe.
Picking Up Your Vehicle with Minimal Contact
- Plexiglass counter shields to observe social distancing protocols
- Floor decals at rental counters, so you will stay six feet from other customers
- Disposable gloves and/or hand sanitizer will be available
- Rental agents will be wearing masks
- Paperless rental agreements are available at most locations
- Limiting the number of passengers on each bus
- In many locations, you can use Avis Preferred to walk directly to your vehicle, ensuring a full contactless experience. Use our app to choose your vehicle and make any modifications needed to your rental
Leaving the Facility Safely, Using a Contactless Process
- You can leave your window closed upon exit, and simply hold your driver’s license up to the window
- Exit gate agent will be wearing a mask and will verify your information from outside
- EPA-approved disinfectants before and after each rental, with special attention paid to: steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles, door handles both inside and outside. Multiple cleanings are done for each vehicle
Leaving the Facility Safely, Using a Contactless Process
- You can leave your window closed upon exit, and simply hold your driver’s license up to the window
- Exit gate agent will be wearing a mask and will verify your information from outside
- EPA-approved disinfectants before and after each rental, with special attention paid to: steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles, door handles both inside and outside. Multiple cleanings are done for each vehicle
Returning Your Vehicle Safely and Sanitizing the Vehicle for the Next Renter
- Upon returning the vehicle to the facility, please gather all of your belongings and exit the vehicle
- Your receipt will be sent to the email address on file
- A paper receipt will be available if required. Return agents will be wearing masks and gloves
- Further cleaning will happen after the vehicle is moved to the cleaning stations, to ensure that multiple cleanings are done for each vehicle
Keeping Employees Safe
- All employees use masks and gloves at all times
- Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
- Employees are required to stay home if they don’t feel well
Keeping Employees Safe
- All employees use masks and gloves at all times
- Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
- Employees are required to stay home if they don’t feel well
The Avis Safety Pledge
The relentless commitment from everyone at Avis to keep every customer and employee safe.
Picking Up Your Vehicle with Minimal Contact
- Plexiglass counter shields to observe social distancing protocols
- Floor decals at rental counters, so you will stay six feet from other customers
- Disposable gloves and/or hand sanitizer will be available
- Rental agents will be wearing masks
- Paperless rental agreements are available at most locations
- Limiting the number of passengers on each bus
- In many locations, you can use Avis Preferred to walk directly to your vehicle, ensuring a full contactless experience. Use our app to choose your vehicle and make any modifications needed to your rental
Leaving the Facility Safely, Using a Contactless Process
- You can leave your window closed upon exit, and simply hold your driver’s license up to the window
- Exit gate agent will be wearing a mask and will verify your information from outside
- EPA-approved disinfectants before and after each rental, with special attention paid to: steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles, door handles both inside and outside. Multiple cleanings are done for each vehicle
Leaving the Facility Safely, Using a Contactless Process
- You can leave your window closed upon exit, and simply hold your driver’s license up to the window
- Exit gate agent will be wearing a mask and will verify your information from outside
- EPA-approved disinfectants before and after each rental, with special attention paid to: steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles, door handles both inside and outside. Multiple cleanings are done for each vehicle
Returning Your Vehicle Safely and Sanitizing the Vehicle for the Next Renter
- Upon returning the vehicle to the facility, please gather all of your belongings and exit the vehicle
- Your receipt will be sent to the email address on file
- A paper receipt will be available if required. Return agents will be wearing masks and gloves
- Further cleaning will happen after the vehicle is moved to the cleaning stations, to ensure that multiple cleanings are done for each vehicle
Keeping Employees Safe
- All employees use masks and gloves at all times
- Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
- Employees are required to stay home if they don’t feel well
Keeping Employees Safe
- All employees use masks and gloves at all times
- Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
- Employees are required to stay home if they don’t feel well
Information and policies listed above are subject to change, and were true and accurate at the time of publish.
